Terms of Service
Effective date: September 1, 2026
These Terms of Service ("Terms") govern your use of SEOMonster, the content production platform available at salesmonsters.net and its subdomains (the "Service"), operated by Sales Monsters ("Sales Monsters," "we," "us," or "our"), a marketing agency based in Los Angeles, California. By signing in to or using the Service, you agree to these Terms. If you are using the Service on behalf of a company, you represent that you have authority to bind that company, and "you" refers to both you and that company.
1. What the Service is
The Service is a private workspace that Sales Monsters uses to plan, research, write, review, and deliver SEO content and related marketing work for its clients. Access is by invitation only. Client users use it to review and approve work; Sales Monsters staff and contractors use it to produce that work. The Service is provided as part of a client engagement and is not sold as a standalone product.
2. Relationship to your service agreement
If your company has a signed proposal, statement of work, or services agreement with Sales Monsters (a "Service Agreement"), that agreement governs the commercial terms of the engagement, including fees, deliverables, and ownership of work product. If these Terms conflict with a Service Agreement, the Service Agreement controls for that engagement. These Terms cover your use of the Service itself.
3. Accounts
- Accounts are created by Sales Monsters. You must provide accurate information and keep it up to date.
- You are responsible for keeping your password confidential and for all activity under your account. Do not share credentials. Tell us right away if you suspect unauthorized use.
- You may only access the client workspaces you have been granted access to. Attempting to access another client's data is a breach of these Terms.
- We may suspend or close accounts that are inactive, that belong to a former client or contractor, or that violate these Terms.
4. Acceptable use
You agree not to:
- Use the Service for any unlawful purpose or in violation of any applicable law.
- Upload content that infringes someone else's intellectual property, is defamatory, or contains malware.
- Probe, scan, or test the vulnerability of the Service, bypass access controls, or interfere with its operation.
- Scrape, copy, or resell the Service or any part of it without our written permission.
- Reverse engineer, decompile, or attempt to extract the source code, prompts, or models used by the Service.
- Use the Service to build a competing product.
5. Your content and data
You retain ownership of the content, data, brand materials, and credentials you or your company provide to the Service ("Client Materials"). You grant Sales Monsters a non-exclusive license to use Client Materials solely to provide the Service and deliver your engagement, including sending relevant portions to the third-party providers described in our Privacy Policy. You represent that you have the rights needed to provide Client Materials and to connect any third-party accounts you connect.
6. Deliverables and AI-assisted content
Ownership of finished deliverables is set by your Service Agreement. Unless it says otherwise, once the related fees are paid, your company owns the final articles, plans, and reports delivered to it, and Sales Monsters keeps ownership of the Service, its templates, prompts, workflows, and any know-how developed in the course of the work.
The Service uses artificial intelligence to assist with research and drafting. AI output can contain errors, outdated information, or statements that need verification. Sales Monsters reviews and edits drafts before delivery, but you are responsible for reviewing content before it is published under your company's name, especially statements of fact, statistics, legal or regulatory claims, and product claims. Nothing produced by the Service is legal, financial, medical, or professional advice.
7. Third-party services
The Service integrates with third-party services such as Google Search Console, Google Analytics, Google Drive and Docs, HubSpot, Trello, Airtable, Slack, and Beehiiv. Your use of those services is governed by their own terms, and we are not responsible for their availability or conduct. You may disconnect a third-party account at any time. Disconnecting may stop features that depend on it.
8. Confidentiality
Each party will keep the other's non-public information confidential and use it only for the engagement. This includes client business information stored in the Service and Sales Monsters' methods, prompts, and pricing. This obligation does not apply to information that is public through no fault of the receiving party, was already known to it, or must be disclosed by law.
9. Availability and changes
We work to keep the Service available and reliable, but it is provided without an uptime guarantee. We may change, suspend, or discontinue any part of the Service at any time. Where practical, we will give notice of changes that materially reduce functionality you rely on. We may perform maintenance that temporarily interrupts access.
10. Intellectual property
The Service, including its software, design, templates, prompts, and documentation, is owned by Sales Monsters and protected by copyright and other laws. Except for the rights expressly granted in these Terms or a Service Agreement, no rights are granted to you. Sales Monsters, SEOMonster, and related logos are trademarks of Sales Monsters.
11. Disclaimer of warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, SALES MONSTERS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT CONTENT PRODUCED WITH IT WILL ACHIEVE ANY PARTICULAR SEARCH RANKING, TRAFFIC, OR BUSINESS RESULT.
12. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, SALES MONSTERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICE WILL NOT EXCEED THE FEES YOUR COMPANY PAID TO SALES MONSTERS IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE. SOME JURISDICTIONS DO NOT ALLOW THESE LIMITATIONS, SO THEY MAY NOT APPLY TO YOU IN FULL.
13. Indemnification
You agree to defend and indemnify Sales Monsters against claims arising from Client Materials you provide, your use of the Service in violation of these Terms, or content you choose to publish after delivery.
14. Termination
You may stop using the Service at any time. We may suspend or terminate your access if you breach these Terms, if your company's engagement with Sales Monsters ends, or if we discontinue the Service. After termination, you may request an export of your company's deliverables as provided in your Service Agreement. Sections that by their nature should survive termination, including sections 5, 6, 8, and 10 through 16, will survive.
15. Governing law and disputes
These Terms are governed by the laws of the State of California, without regard to its conflict of laws rules. Any dispute arising from these Terms or the Service will be resolved in the state or federal courts located in Los Angeles County, California, and you consent to their jurisdiction. Before filing a claim, each party agrees to contact the other and try in good faith to resolve the dispute informally for at least thirty days.
16. General
These Terms, together with our Privacy Policy and any Service Agreement, are the entire agreement between you and Sales Monsters regarding the Service. If any provision is found unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent. We may update these Terms by posting a revised version with a new effective date; material changes will be communicated to account holders, and continued use after the change means you accept the revised Terms.
17. Contact
Questions about these Terms can be sent to aaron@salesmonsters.com.
